Bloomberg reported May 18 that fuel shippers were unable to access Colonial Pipeline’s fuel tracking system for several hours during the day.
The Colonial Pipeline, a major U.S. pipeline, resumed operations on May 12 after a criminal hack. The pipeline company restored a critical communications system on Tuesday, and in the process of doing so, caused customers to be unable to track fuel shipments.
The tracking system that allows refineries and other customers to book locations and monitor pipeline shipments came back online after a glitch earlier Tuesday and there was no disruption in fuel shipments, Colonie said in an email.
Colonie said the latest server outage, which was due to a hardened system, was “not related to ransomware or any type of reinfection.”
Andy Milton, senior vice president for supply at Mansfield Energy Corp. said, “Without this system, it would be very difficult to manually transfer fuel, let’s say the city of Charlotte is tight on fuel supply and we want to intercept fuel in Charlotte that is headed to a downstream city, without this system to make timely adjustments, that fuel could go right across Charlotte and continue on to the downstream cities.”
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