Fear of taking public transportation due to the Epidemic has made the used car market red-hot, and in addition, supply chain disruptions have meant that fewer new cars are being produced, so people are increasingly inclined to buy used cars instead. If you haven’t bought a used car in a while, then you may find that things are very different. While there has been a shift to online shopping for used cars, the Great Communist Viral Plague has accelerated that shift considerably.
Unlike buying a car on the ground, for example, you don’t have to run around from one dealer to another like that; online, you can browse many vehicles from one website and, as if you were there in person, get a 360-degree view of the car, see details imperceptible to the naked eye, hear its engine, and have it shipped to your door.
CarMax, the nation’s largest used car supplier, has also shifted its sales online in recent months and is offering customers the ability to have their cars inspected and delivered close to their homes. CarMax, the nation’s largest used car supplier, has also shifted its sales online in recent months and offers customers the ability to inspect and deliver their cars close to Home.
Buying cars online has brought customers to brick-and-mortar car dealers, especially from far away, because online shopping is nationwide. Last year, used cars increased in price by an average of 11 percent, while the average annual price increase since 2015 has been between 2.3 and 4.3 percent. This is due to the fact that the supply of new and used cars is tied together, and the shrinking production of new cars means fewer used cars to buy new cars against, creating a corresponding shortage of used cars and driving up used car prices.
Old cars are no better than new cars; it’s important to view photos online, used car dealers need transparency in their operations, and it’s important for customers to test drive cars. Although the vast majority of customers look for cars online and scrutinize 360-degree details of the car’s appearance, they are still reluctant to pass up the opportunity to see it in person, and very few pay online directly without a face-to-face inspection.
Deloitte’s survey found that 71% of Americans are reluctant to pay without a face-to-face meeting, and Deloitte staffer Hasegawa (Masa Hasegawa) said, “You feel much more secure when you stare into the eyes of the person selling the car and kick the tires with your foot.” Buying a car is an exciting thing to do. Whether buying a new or used car, only one in five people pay for a car without seeing it in person.
For the convenience of online customers, CarMax recently launched a 24-hour test drive service, which means customers are allowed to keep their cars around all day, along with a 30-day money-back guarantee, provided they don’t drive more than 1,500 miles. “You don’t have to do it, but we encourage test drives, which will make everyone feel at ease.” He said.