Spell of December 29, a 23-year-old employee work at 1:30 in the morning, died on the road, a certified spelling, according to the official account in response to capture a lot “you look at the bottom of the people, which one is not YongMing money ”, sparked controversy. Pinduoduo, which has long been known for its speed, efficiency and Wolf spirit, has faced several public controversies due to its neglect and sacrifice of employees’ personal rights and interests.
Flower “runfei ” spell, many employees lay down on the way from work at half past one.
On December 29, 2020, the Aquarius girl, who was born in 1998, suddenly clutched her abdomen on her way to work, fainted and fell to the ground. After nearly six hours of rescue efforts, she passed away, failing to enter 2021 or enter her 23 years old.
And below the zhihu related issues, a certified spelling, according to the official account in response to capture a lot “you look at the bottom of the people, which one is not YongMing get the money, I didn’t think that is a problem of capital, but the social problem ”, but also caused great controversy.
On the afternoon of January 4, Pinduoduo responded, confirming that the employee’s sudden death was true and denying the screenshots of Zhihu’s account. Eventually zhihu positive “dozen face ”, spell of “jilt pot ” failure, reply again to respond to the zhihu for outsourcing.
Previously, Pinduoduo, which is known for its speed, efficiency and Wolf spirit, had faced several public controversies for neglecting and sacrificing employees’ personal rights and interests.
23-year-old girl collapsed on her way home from work
On December 29, 2020, three days before 2021, everyone is looking forward to the New Year.
Minus 20 degrees at 1 am, urumqi winter night, “runfei ” in the circle of friends to share their year-end summary of netease cloud music. Half an hour later, on her way home from work, she fainted and collapsed.
She is a new employee sent from the department store brand group to open up the vegetable market in Xinjiang. She was transferred from Shanghai to Xinjiang in the middle of November this year. A former and “runfei ” contact employees memories, the girl expression ability and logical thinking is pretty good, the business ability is very strong.
In 2020, community group buying has become a hot spot for Internet giants. Pinduoduo entered the market a little later, with full momentum. In the mouth of Huang Zheng, the helmsman of Pinduoduo, buying vegetables is a good business, bitter business, long-term business, but also the touchstone of Pinduoduo. The business line of grocery shopping is famous for its excessive overtime work and tiring work. In order to promote the project quickly, Pinduoduo transferred employees from other departments to buy more groceries.
Spelling is much “runfei ” career starting point, born in 1998 “runfei ”, just step into society for a year and a half.
Before graduating from Xi ‘an University of Posts and Telecommunications in 2019, majoring in communication engineering, she sent resumes to major Internet companies. Because of her love of music, she preferred the netease cloud music position. In October 2018, weibo, recorded her waiting for netease offer state of anxiety, “from full waiting for netease father ”.
After joining Pinduoduo in 2019, she moved to Shanghai. Since June that year, she added a few in douban “Shanghai rent ” group.
“runfei ” this flower, actually began to use her from a student, it with the flower group of the band. “like singing like smile ”, * * love life, have a free soul, * * is friends for “runfei ” impression.
In college, I formed a band, participated in the Voice Competition, and was one of the top ten campus singers. Undergraduate students mysteries still remember at that time, “runfei ” singing, “fabulous, passion ”, she told j reporter described the stage.
Another friend’s video recorded Runfei’s song before graduation. Wearing a black dress and curly hair, she was cheered as she stepped into the microphone and sang the first line.
In some interviews, she said that she likes singing, painting, watching movies and keeping a diary, as well as hip-hop dancing and watching TV dramas. High school alumni recall that she was a bit chubby in her second year of high school, her hair was very long. After she went to college, she tried to eat diet to lose weight, became very beautiful, and went to the stage she liked to sing.
Zhang Wei told J reporter, she is a sunny, responsible girl. Another colleague also recall on weibo, “runfei ” is very good also very love work, “even if the work is very busy, also insisted on makeup every day, very delicate and beautiful ”.
In “runfei ” zhihu answer, she taught me to seriously users learn RAP in a singing competition, the end does not forget to wish each other with cute faces to be able to get good grades; Encourage new students to join clubs to meet more people; I have also been brave enough to share my own experience of sexual harassment and hope that there will be no more victims.
Her speech on Zhihu stayed in October 2019, and her latest update was in October, when she collected two answers recommending good anti-hair loss shampoos.
In the spell of internal communications software if “runfei ” signature is: lung treasure to keep the frontier.
On the evening of January 3, the topic of sudden death of Pinduoduo employees working overtime exploded on Maimai and Zhihu. Some people asked on Zhihu, what kind of responsibility should Pinduoduo undertake? Hours later, a screenshot of what appeared to be Pinduoduo’s official account answering the question circulated online:
If you look at the people at the bottom, which one is not trading their lives for money? I always do not think it is the problem of capital, but the problem of the society. This is an era of hard work, you can choose a comfortable life, but you have to choose the consequences of comfort.
The response caused huge controversy. On the afternoon of January 4, Pinduoduo officially responded, denying the authenticity of the screenshot. This letter in response to release a half an hour later, zhihu official again for the rumours that the rumor: “spell of ” account department zhihu registered users, their true identity and correct. 19 minutes 49 seconds when 4, 8, “spell of ” create answer; 4, 8, 20 minutes 17 seconds, “spell of ” to delete the above answer.
Round round “jilt pot ”, after the ball kicked back to spell again many feet, spell of a new round of response is, after New Year’s party outsourcing company employee behavior, spell more firmly opposed, apologize for account control is lax.
All for efficiency
At Pinduoduo, everything is for efficiency.
Three years to go public, five years to exceed 100 billion market value, now reached 200 billion market value. Absolute efficiency has been an important factor in the success of the Internet upstart, which now has as many users as Alibaba and more than JD.com. For a long time, Pinduoduo has implemented the 11-11-6 working system, leaving work at 11 o ‘clock in the morning and evening, working six days a week, in order to ensure the efficient operation of all projects.
This is accompanied by a penalty system for employees who reveal that if they are late for one minute, they will deduct three hours of the day’s wages.
What’s more, it’s an extremely young company, with the average age of Pinduoduo employees only 27 years old by 2020, according to Maimai’s Internet Talent Flow Report.
This means that the miraculous exponential growth of the company is all the result of these young people, most of whom are recent graduates, who have worked hard, worked hard, and taken the company to such heights.
But young people have their own lives, and there are times when they crave rest. And there was listed in 2018 after the internal meeting on questions, have turned to Huang Zheng employees, “listed will have double cease? Huang Zheng’s answer is: “ ” have no. “more than 2000 people live on the spot, calm down.
And the drive for efficiency, even when it offers above-average pay, fails to provide the necessary safeguards. Going to the toilet at Pinduoduo, for example, is extremely difficult.
In July 2020, the news that male workers in Pinduoduo were forced to defecate in urinals due to insufficient toilet space became a hot topic on the Internet and continued to cause a stir. It was a shock to discover that the well-paid employees of the Internet elite did not even deserve the freedom to go to the bathroom.
According to media statistics, Pinduoduo has 6,000 employees in the building, but only 60 positions have been provided, with an average of 100 people occupying one toilet pit. Different from the treatment of ordinary employees, each floor is set up two toilets for the use of supervisors, you can swipe a card to enter, do not have to queue.
In October 2020, an employee revealed that Pinduoduo was going to implement the super-sized working week system, that is, a seven-day shift for a big week and a six-day shift for a small week, with a total of two days off in a month.
Later, Pinduoduo officials denied the rumor: Interests related, there is no such coquetuous operation, please do not believe the rumor. But according to some employees, their teams have already started working overtime according to this standard, and some departments are watching.
So if there are long hours of overtime, can employees protect their rights and interests?
A legal practitioners told reporters j, according to the relevant provisions of the labor law and judicial interpretation of the Supreme People’s Court for the labor dispute for overtime and overtime pay requirements laborer to bear the burden of proof, the offer, but not limited to, time sheets, attendance card, approval for overtime, work overtime to inform, surveillance video, the testimony of witnesses, overtime work when the formation of the written records, E-mail and other evidence.
However, in practice, few companies are willing to admit that they have overtime work, because the law considers overtime work to be involuntary, and it can only be identified as involuntary overtime work if the company provides written proof and the supervisor signs it.
This means that even if the week-by-week phenomenon does exist, if an employee does not have a range of evidence to Sue, it can be considered voluntary overtime, not required by the company.
I get 400 hours per month
Buying more vegetables has become the core goal of Pinduoduo’s new round of efficiency revolution.
In October 2020, in the spelling of the fifth anniversary celebration, Huang Zheng speech as internal, according to the spelling of full to “open struggle hardcore mode ”. “shopping is a lot we spell more than many people’s true touchstone. ”
Shortly after those remarks, leaks began appearing online claiming to be employees of Duoduo, whose new business requires 400 hours of work a month. This means that there are almost no rest days in a month.
Community group-buying was once regarded as the most important outlet in the next decade of the Internet in 2020, with nearly one trillion market space. Meituan and Didi entered the race successively, competing fiercely with the previous track giants, and then Pinduoduo also participated.
A Tianjin employee who works in Duoduojiao told J reporter that the job was much harder than his high school days in Hengshui Middle School. He was often busy until one or two in the middle of the night, seven days a week. However, he refused to disclose whether the company had a working time limit, because the leader required that all business contents should be kept secret.
Since June last year, Pinduoduo launched Duoduo Buy Food, a large number of employees were transferred to the food buying department to explore the market all over the country. And the company with coercive means to adjust the staff to buy food business line, also suffered a lot of staff ridicule. As of December last year, DuoDuoBuy had covered all provinces and municipalities in China except Xizang.
The more buy vegetables in tianjin staff also told reporters j, the local branch has a volume of orders, in a city has several brand, “we can’t let competitors in front of us, and competitors also think so, so everyone is very hard, hard work overtime more than buy a lot of food. ”
Due to the rapid expansion and manpower shortage, it means that the employees sent from various departments not only need to complete the construction and daily operation of the local food buying platform, but also have to take on the positions of offline promotion and relationship maintenance of the leader, so one person needs to undertake multiple responsibilities and multiple workload.
As the dividend of mobile Internet reaches its peak and the competition in the stock market becomes increasingly fierce, the new giants want to break out by sacrificing the rights and interests of employees. Overtime and overtime labor become more and more normal. Social group-buying, which is still in the hot air, is highly valued by the giants, and Internet companies hope that employees can use overtime to bring more value to the company as a way to ease the anxiety of the enterprise.
The 996 has even become a standard device in the Internet industry. From January 10, 2021, Kuaishou also started to open all the staff to have a single week off, a double week off, and a rest for three days in two weeks. Bytedance has always been the weekly system.
It took a day for the news of the sudden death of a grocery store employee to ferment, but PinduoDuoDuo did not respond until it blurred the focus of public opinion and did not respond positively to issues such as how to ensure employees’ rights and interests.
Response, spelling a lot on the one hand, intercepting the “runfei ” father provided by a circle of friends dynamic, expressed the appreciation to the company and colleagues, said “begged you don’t let the * * to get involved in is in the public opinion. “denied the authenticity zhihu screenshots again on the other hand, eventually lead to zhihu dozen face.
A former Pinduoduo employee wrote down his feelings about work on Zhihu. The most powerless feeling is that you know it is unreasonable, but you have no way to solve it or refuse it.
You find yourself surrounded by people who are unhappy, but accept it. You find yourself in the accepting crowd, and you think you can tolerate it, and then things go in a more and more strange direction.
One Weibo user left a message saying:
Because this thing just know more buy food, just know more buy food so cheap, I went to a single.
(Zhang Wei is a pseudonym at the request of the interviewee)
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