Even though it has attracted so much public attention it does not help. The platform capital is still lawless, playing with riders in the palm of its hand, knocking the bones and sucking the marrow day after day.
Hello, I am Silk, an ordinary “riding woman” in Shenzhen.
Recently, a girlfriend asked me: “This year, your takeaway riders are of great concern to the public, many mainstream media and self media have pushed some 100,000+ hot articles, urging the takeaway platform to reduce the pressure on you and calling on consumers to be more tolerant. So now your labor environment should have improved a lot, right? “
To which I let out a long sigh and a sigh of relief: “Actually, it hasn’t, and it’s gotten worse. “
Girlfriend is very surprised, very puzzled to say: “September when the United States, hungry are clearly one after another publicly released a statement of action, that will be improved ah? They are at least large enterprises, not to deceive the public, right? And I see that at that time they are still good attitude, many netizens are praise for it. “
I can only laugh bitterly: “That’s just PR, the store is big to bully people. “
Next, I will explain to you one by one by mainstream public opinion obscured, another version of the takeout rider 2020 strange encounter ……
Hot article is not hot
At the beginning of September this year, a media report concerned about our delivery riders, “Delivery riders, stuck in the system” blew up the internet. It is said that there were also many different reports tweeted out subsequently, and the articles all pointed to the unreasonable aspects of the takeaway platform.
But unfortunately, I didn’t read it until the end of September under a friend’s forward …… not that I don’t love reading, just because I really don’t have the time and energy outside of work.
I run the Mission special delivery, in a fixed time to work: every morning at 9am to get up, hurriedly eat breakfast after 2km bike, on time 9:30 and other colleagues gathered in the morning meeting for yesterday’s inventory, followed by meal box disinfection.
From 10 o’clock on line to pick up a single until 2:30 pm, then rest for two hours while charging the car, to 4 o’clock and then go out until 10 o’clock at night home, after the shower directly tired to sleep on the bed …… and repeat the next day.
In order to earn money, more not to be deducted too much money (monthly attendance of 28 days and more will be “full attendance award”), I will only take a day off each month to catch my breath on the first day of my menstrual visit, “dedicated” so.
In short, I spend my days either delivering or waiting for delivery, then sleeping, and even eating lunch and dinner while waiting for delivery. Private time is constantly being broken up, a little more brain-intensive activities are feeling powerless. Peers are either playing cards and fighting landlords, or playing Kings eating chicken, more often in the brush Shake Yin, a variety of network segments laughing, just brainless brush, has been brainless a straight cool ……
The actual fact is, I hardly ever see the riders around me and know them forwarding those “hot articles of concern for the takeaway riders”, nor do I hear any peers discussing them.
After all, it’s too difficult for people to get close to those paragraphs and paragraphs of text, and those are just restating the pain we experience on a daily basis, all of which we cursed on our lips long ago, and did not give us actual improvements.
I remember a short video of a delivery boy asking the CEO of Meituan, Wang X. I was a little impressed, but it seems to have died down.
I am very grateful to the media, netizens and public opinion for their concern, but I really don’t know what real effect these concerns have on our hearts, other than to make us feel a little warm.
After all, public opinion is no substitute for some public sector with actual regulatory power. Plus today’s internet era is a forgetful one, with hotspots rolling in waves. Even if the road to see a roar of injustice, I believe it will soon be drowned in the chaos of all kinds of noise, not even leaving a mark.
American group is not beautiful
Although said after suffering from public pressure, hungry and American have issued a statement, said we will certainly improve the labor environment of our riders, so that the delivery time to get some extension: ** hungry pushed the responsibility to the consumer, adding “more than 5 minutes” option, was some netizens slammed; American responded to “more to 8 minutes”, was considered by many netizens is “very sincere, responsible”, PR success.
But what about the fact?
First of all, we as Meituan riders, our delivery time before and after Meituan’s PR did not extend a little bit.
A long time ago, a peer named “delivery jianghu knight alliance alliance master” hit Meituan’s face. It actually just changed the estimated delivery time shown on the customer side, which was 8 minutes less than that shown on the rider side, to the same as the rider side.
So this was clearly just PR, playing a word game, and it fooled most of the eager netizens and escaped public opinion censure.
However, the most disgusting and headache since 2020 is that since August Meituan has gradually come online with an almost dehumanizing and tawdry tawdry dispatch system operation ……
In simple terms, we used to send delivery, often when the delivery list in hand is about to be delivered, only to be dispatched a new wave of orders by the system.
But after the operation, as long as we still have six to ten minutes left in the wave of orders (after many tests by myself and my peers), we will be stuffed with a new wave of orders. After the old wave of orders are delivered, the equivalent of a new wave of orders will be cut off more delivery time …… that is to say, many of our orders are not only delivery time is not “more to 8 minutes “, but also by the living cheat snatched away more than ten minutes.
Especially during peak periods and rainy days, the orders do not come one after another, but in waves. However, the actual delivery time is shorter than one wave after another. If we encounter heavy rain, the system does not send orders in accordance with the distance, even if we have three heads and six arms, we can not avoid overtime.
A lot of takeaway gods have also been in the lustful operation of the car overturned, and I in a heavy rain, in the system “arrangement”, a continuous overtime of 8 orders.
In this way, even if the overall dispatch volume has dropped significantly, but as long as the peak period, we will still be the system “screwed” tight, exhausted, risky.
It is also easy to see that the purpose of the system is never to improve the so-called dispatch efficiency, service to society, but only to allow fewer riders to send more orders at the same time (at the same time, the more riders loaded orders, the lower the unit price of income), reduce the platform expenses, reduce the work income of riders. To put it bluntly, the platform can suck more blood out of us, and the riders’ lives and deaths are never in its consideration.
This is not “artificial intelligence”, it is “beastly intelligence”.
In addition, the platform and the site will not only fine when dealing with overtime orders, but will often change the wage structure of the riders, setting up a few hundred yuan “on-time award” based on a reduced revenue unit price. “Only on-time rate of more than 98.5% (some are 99%) can get this part of the money.
In the “beast worker intelligence” under the assist, the platform is justified from the pockets of more riders snatched the money, so that it is better to overtime fines, but also less than the deduction of “on-time awards” loss.
Many friends have said that hungry riders more humane, but according to many of the same city blue-clad pretty boy’s reflection, hungry delivery system has also long been similar “upgrade”, but may be due to the competitive disadvantage compared to the United States group in the market, which makes it relatively human face to serve as some kind of bargaining chip for their own development.
Riders are not all together
Since the birth of the takeaway platform, the delivery time of our riders has been shrinking, the unit price of income has been decreasing, and the labor environment has been deteriorating.
Even with all the attention in public opinion, it doesn’t help that the platform capital is still lawless, playing with riders in the palm of their hands, knocking bones and sucking marrow day after day.
In my opinion, the most important reason is that although the number of riders, but the heart is not united, everyone is fighting alone, people are still fiercely competing with each other, it is difficult to form a centripetal force, there is no way to speak with the platform conditions, let alone what to negotiate and so on, all can only dare to speak of anger.
In front of the huge platform, we individual riders look very small, in the face of unreasonable and illegal squeeze, if we dare not comply or resistance, may soon be the system black, from then on the entire take-away industry insulation.
The first thing we do is to earn money to survive, and in the face of the threat of losing our jobs, most people prefer to go against the grain, after all, running a takeaway is really more profitable than many other industries. Things just keep getting worse, worse, and worse again …… vicious circle.
This gives rise to a nagging paradox: in the face of the platform’s attack, if we go against the grain and do not unite or resist, we can keep the rice bowl in front of us, but the amount of rice in the bowl will become less. We riders will not form a force, and the platform will become more aggressive and more careless to start the next wave of attacks.
But if the vast majority of our riders can unite to say “no”, then this time the platform may be planted, but it will turn around and use a variety of means to actively fight people black, let us lose the immediate bowl, but soon there will be new riders into the takeaway this low threshold industry ……
In short, it’s getting harder and harder to make money running a takeaway; and it’s even harder to make money standing up.
Even so, in major cities, there are still some excellent peers who are cohesive and brave enough to stand up and speak out, more famous ones such as the “Knight Alliance Allies” in Beijing and Shanghai, and in various rider weibo groups, there are always some brothers and sisters who are righteous, warm-hearted and reach out.
The beast is still fighting
Whenever we talk about the woes of our take-out industry, I am reminded of a certain rider brother’s speech in a group. He said, we riders are like gladiators locked in an iron cage, and the platform is the lion that pounced on us, when the lion is going to eat us, no matter how pity, sympathy, applause, motivation …… onlookers on the gladiatorial arena are to no avail.
Only our own muscles become thick, our martial arts become superb, our spirit becomes tough, it is possible to fight with the lion.
There is no superhero in this world, and there is no unexplained love and hate, each group, each industry has its own bitter, spicy and sweet, only children and fools addicted to fairy tales and chicken soup will put their future hopes on the other, others care only a moral sentiment, not the duty of the original.
In the 4 months of running the takeaway, I have experienced the scorching sun, the beating of the rainstorm, the dragging down of businesses, the scolding of customers, countless brushes with cars, countless fines …… once the “soft girl” I have long since become a “woman”, but I still survive strongly in the clutches of the platform.
I don’t know how much longer I can struggle in the takeaway world, but I always feel at ease with my hands and sweat to earn money, and this job has made me stronger.
The day is getting colder, it’s time to get warm.
I believe no one will want to continue to be rubbed on the ground by the platform, unity is strength, embracing can produce heat, there are already many riders on the road to form alliances, unions, trade associations, and there will certainly be more people to do so.
I pray that we, the strong and brave riders, will eventually be able to sharpen our blades and overcome the evil lion.
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