The official page of a town in the Moselle department in northeastern France was accidentally deleted by Facebook officials recently and was only restored on the 13th because Facebook’s algorithm confused the town’s name “Bitche” with an insulting word in English.
The French town of Bitche, which has a population of about 5,000 and is close to the German border, was suddenly removed from Facebook’s page “Ville de Bitche” on the 19th of last month because it violated the conditions for applying for a Facebook page, said local chief Benoît Kieffer. The reason was that Bitche had violated the conditions of its Facebook page.
In a statement, Kiefer noted that “the name of our town seems to have been misunderstood,” suggesting that it was mistaken for the derogatory English word “Bitch.
The town of Bittaker quickly filed a complaint with Facebook, requesting the restoration of the original powder with more than 2,350 trackers, while the local government created another page to keep in touch with residents during this period, and even changed the name directly to the town hall plus the postal code “Mairie57320” to prevent another fiasco.
A few weeks later, Facebook officials admitted that its own algorithm to make “incorrect analysis”, a spokesman said on the 13th they found the error, has quickly restored the town of Bittaker page.
In this regard, Kiefer said this reflects the inadequacy and limitations of automatic management tools, stressing that “only the human eye can make a true assessment”, but the head of the French branch of Facebook has contacted Kiefer and apologized, Kiefer also invited each other and Facebook founder Chuck Berger (Mark Zuckerberg) to the town of Bitech “Sightseeing”.
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