Microsoft’s Windows 10 update in March triggered a “blue and white screen” disaster that caused users to crash when they enabled their printers, and although the official patch was quickly released to fix the problem, some users are now complaining that it is getting worse.
On March 15, Microsoft released a patch for the KB5001567 update, which states that “the update may cause a blue screen problem when you try to print to certain printers using certain applications. According to Windows Latest, some users are still reporting that the problem is not only not solved, but also a new bug has been created.
Some users continue to produce a “blue and white screen” when copying, and some point out that although the printing task can be carried out smoothly, the actual finished product is only part of the photo display, can not be printed properly, or only the first page can be printed, in addition to the lack of pages and other related disasters.
It is believed that perhaps the order of installation of the update is the cause, if the order of release, respectively, install the KB5000802, KB5001567 two updates in order to successfully solve the disaster, Microsoft is still continuing to investigate, is expected to release the update file again next week.
According to Windows Latest, the affected versions are KB5000802, KB5000808, KB5000822, KB5000809, KB5001567, KB5001566, KB5001568, and KB5001565.
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