New study: Zoom fatigue…the after-effects of telecommuting

The latest research shows that the new coronavirus Epidemic has led to a large number of workers around the world working remotely from Home, using video communication platforms such as Zoom to communicate with others, but the endless video conferencing has also led to “Zoom fatigue” (Zoom fatigue), mental stress even more than face-to-face meetings. The stress is even greater than in face-to-face meetings.

People are tired of using video calls, a phenomenon known as “Zoom fatigue”. Research by Berenson, director of Stanford University’s Virtual Human Interaction Laboratory (VHIL), found that the main causes of “Zoom fatigue” include staring at the screen too many times at close range and people staring at themselves in the screen, which also makes people self-assess more often.

Berenson pointed out that people look directly at each other for long periods of Time in Zoom meetings, these actions usually occur only in intimate relationships, but now it has become the way people interact with colleagues, and even strangers. People are forced to sit in front of the camera and stare at a screen full of faces, which is a mental burden. Berenson also said that people are constantly and frequently evaluating their performance through platforms such as Zoom, which is probably unprecedented in human history.

Berenson suggested that Zoom users could make small changes to ameliorate the problem, such as turning on a feature that automatically hides their windows, showing only the screen when they first enter a meeting, or shrinking the video screen to make participants’ faces look farther away, or using phone discussions instead of video conferencing.

In the case of the epidemic forcing companies to close their offices, millions of workers around the world have been working from home most of the time in the past year, driving Zoom, Microsoft Teams, Google Meet and other video conferencing applications (apps) to make a big profit.