Today, the National Health Commission issued a notice on “Five One” service actions to further promote “Internet + medical health”, saying that “integrated” shared services should be promoted to enhance Convenient, intelligent and humanized service level. At the same time, should promote the “one code through” integration services, break down multiple codes coexist and do not common information barriers.
Among them, for the elderly, children, people with disabilities and other groups there is a “digital divide” barrier, the notice requires that all places should be practical and adhere to the two legs to walk, reasonable retention of traditional services, not only to achieve online services convenient, but also to focus on offline services humane. On the basis of the implementation of non-emergency appointment, medical institutions to simplify the online service process, improve the telephone, network, on-site and other appointment registration methods, open up channels for family members, relatives and friends, family doctors, etc. to make appointments on behalf of the registration, while providing a certain percentage of on-site number sources, retaining the registration, payment, printing test results and other manual service windows, equipped with medical guides, volunteers, social workers and other personnel to provide The medical guide, volunteers, social workers and other personnel to provide medical guidance services, to effectively solve the practical difficulties of the elderly and other groups using intelligent technology.
Two-dimensional code, sweep the code
All places should speed up the standard application of electronic health code for residents, focusing on solving the problem of medical and health services “one card for one hospital, not common to each other”. The electronic health code for residents replaces the medical card for medical and health institutions, and expands the use in the fields of diagnosis and treatment services, public health services, chronic disease management, online information inquiry, health education, blood management, etc., and gradually realizes the common use of a code in the health and health industry. For the elderly, children and other groups, offline manual services should be reasonably retained to effectively address intelligent technical barriers. All places should strengthen the relevant medical institutions business information system transformation docking, strengthen inter-departmental cooperation, promote the residents of electronic health code and financial payment code, citizen card and other “multi-code integration” applications, in different departments “card”, “code” can be switched. “Code” can be switched on the basis of strengthening the interoperability of information, business through the office, to facilitate the use of the masses.
In addition, the notice also requires that all places to implement the health code information mutual recognition mechanism and rules, clear cross-regional mobility health code information in each region credible available, and effectively facilitate the travel of people and cross-provincial mobility, to achieve a unified policy, unified standards, national mutual recognition, a code pass. In low-risk areas, in addition to special places and special personnel, generally should not check the health code. For groups such as the elderly who do not use or operate smartphones, alternative measures can be taken such as reading ID cards, presenting paper certificates, friends and relatives on their behalf or one person binding multiple epidemic prevention health codes.
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