On May 10, it was reported that a netizen posted that she had eaten plastic pieces in Chen He’s hot pot restaurant and didn’t know what to do.
The netizen posted a picture of the fatty beef, and there was obviously a large piece of plastic next to the chopsticks. According to the person in question, she reflected the problem to the store, but the staff only said that the bill would be waived and took the plastic piece away directly, without giving compensation, and kept consuming it. Although the hot pot restaurant decided to settle the matter with consumption coupons a few hours later, the act of not paying cash has sparked a lot of controversy among netizens.
Previously reported
Chen He hot pot restaurant ceiling smashed customers after being exposed with synthetic meat cooked undercooked
April 25 reported April 25, a netizen sent video rights, accusing Chen He’s famous net red hot pot restaurant suspected of selling synthetic pancetta, the picture of the plate with two pieces of uncooked pancetta, a female diners attitude angry, said: “eat so many hot pot restaurant, the first time I know pancetta and fake synthetic!”
In the argument, the diners repeatedly stressed that the meat in front of them was not cooked for 20 minutes, so they suspected that there was something wrong with the pork. At the end of the video, the staff member also said bluntly, “I see, it’s a problem with my family’s meat.”
Then the store showed up and explained that it was the new staff who were not familiar with the business that made the customers misunderstand. They said, “The new waiters have not had time to train properly, they may not have adjusted the temperature of the induction cooker, the bottom of the pot was not stirred in time, resulting in the meat not boiling, the explanation is not in place so that customers misunderstood.”
Previously, according to media reports, two Hangzhou customers were injured by a falling ceiling after ordering food at Chen He hot pot restaurant before they could start eating. The female customer was injured on her head and hand, while the male customer was burned by the bottom of the hot pot that fell from the ceiling. The injured customer wants Chen He’s hot pot restaurant to compensate 70,000 to 80,000, but the hot pot restaurant manager feels that the compensation requirement is too high and cannot afford it, saying that he is only willing to pay 40,000 yuan in compensation, so the two sides are at an impasse.
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