Yesterday, the first day of the “May Day” holiday in 2021, the first day of the holiday since the 2020 epidemic that can travel normally, many people were “crushed”: they were blocked in the Beijing West Station, “May Day May Day” holiday was forced to end.
According to the passengers on the scene, a large number of passengers were stranded at Beijing West Station since noon yesterday, and the south entrance of the south square of Beijing West Station was suddenly closed, without online notification, without SMS notification, without on-site large screen notification, without staff knowing anything, and only individual staff shouting at the door with loudspeakers…
However, in the crowded square of 10,000 people, the passengers at the back could not hear the voice from the loudspeaker and could only see the staff dancing from afar like enjoying a mime.
There was only “no entry”, no effective guidance; only “temporary notification”, no specific explanation; only “please understand”, no one cared about the collapsed passengers… Today, when the epidemic has not yet completely passed, tens of thousands of people are actually crowded close to Beijing West Station for half a day.
Some people waited until midnight and had no choice but to leave, while others took a big detour to the North Square when they learned that it was accessible, again with a huge crowd and congestion. The lucky ones who entered the station from the North Square found that their cars had left on time, so they were messed up in the sea of people at Beijing West Station.
More people got the news that the trains were stopped, saying that the Hebei high-speed railway line was faulty and more than a dozen high-speed trains were stopped.
However, passengers of the general express trains that were not suspended were also prohibited from entering the station, and many people were blocked in the square outside the station while the trains had left on time. Many passengers who did not know the news of the suspension were blocked in the north and south squares of Beijing West Station with their families and bags for several hours until late at night.
As a result, some people grabbed the train tickets for more than ten days and became invalid tickets, some people’s long-planned May Day holiday became a “half-day trip to Beijing West Station”, some people were not able to go back home to see their seriously ill relatives for the last time, some people were unable to meet as promised and kept apologizing to their cell phones, and some people’s subsequent trips were blocked in Beijing West Station. Some people missed the train because they were stuck in Beijing West Station, some were unable to return their tickets because they were stuck in the square, some had their tickets refunded but were charged a fee, some were forced to change their flights and spend thousands of dollars more…
Passengers are extremely dissatisfied with the low emergency response capability, lack of service awareness, backward management methods and poor infrastructure performance of Beijing West Station, spitting out that Beijing West Station is sorry for the word “Beijing”, demanding a full investigation of the congestion and calling for serious accountability of the relevant leaders of Beijing West Station, hoping that Beijing West Station and relevant departments will give the majority of passengers I hope that Beijing West Station and the relevant departments will give an explanation to the passengers.
On the contrary, even though the passengers at the scene were discouraged and exhausted, they did not act aggressively and still obeyed the command, and no stampede occurred, but only complained verbally and accepted…
It was not until 90 o’clock in the evening that the official microblog of Beijing West Station released information on the suspension of trains, but many passengers were still unaware of this because they were still blocking Beijing West Station and there was no network signal at the scene…
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