On April 11, the official blog of Chen He hot pot restaurant issued an apology statement on social media platforms, formally apologizing to the public for the March 11 customer injury (smashed and burned) incident. The statement emphasizes: compensation has been paid, both sides settled, and a comprehensive survey of safety hazards was carried out in stores nationwide.
Chen He hot pot restaurant is also great, the company only publicly apologized 1 month after the incident, the owner Chen He also apologized only today. If there is a good attitude and sincerity, the problem can not be solved with 1 month time. The paper can’t wrap the fire, can’t hide it anymore, had to apologize.
As the boss, Chen He himself apologized: once again to the two customers apologize profusely, a comprehensive investigation and rectification, safety issues will not be tolerated. Previously injured customers proposed 70,000 to 80,000 compensation, was refused by the store. In the end, how much money was paid, people sealed the secret. If this accident happened in the United States, the amount of compensation is estimated to be sky-high.
On April 9, a female netizen posted an article on social media platforms: Xian and Zhuang’s meat and fat separated like this, but also sour. The location of the exploder is Yinchuan! Chen He’s Hangzhou hot pot restaurant just got into trouble not long ago, and now Yinchuan hot pot restaurant is also in trouble.
The meat and fat are separated? The taste is sour? It is reasonable to say that normal qualified meat will not have this problem. Ask the netizens, how many of you have eaten Chen He’s own brand hot pot? Is the environment, price, quality and quantity of dishes good? Those who have eaten share your feelings, have you encountered such a situation?
Stars rely on traffic and popularity to open a side business to make money, the least they should do is to ensure quality and customer safety issues. Once the accident, it will cause a bad impact, self-destructive sign ah!
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