Netizen “ask the water to travel far_” posted pictures and videos of the product in question on Weibo, saying that the meat sausage he ordered on March 9 had maggots in it. The pictures and video she posted show that there are dense white worm-like objects inside the transparent bag that says “Liangpin Puzi Low Fat Chicken Breast Meat Sausage”.
The person in question said that the outer packaging of the product shows that the production date of chicken sausage is January 30, 2021, the shelf Life of 180 days, in the shelf life.
The netizen “ask water walking boat far_” also attached her chat records with Liangpin Puzi flagship store customer service in the microblogging.
The chat screenshot shows that Liangpin Puzi flagship store customer service, said the packaging situation has been registered feedback to the manufacturer, verification testing the rest of the batch of products and improve the later packaging technology, and currently for her to apply for a refund of 43.44 yuan (RMB, the same below). The netizen said she did not accept. The customer service then increased the refund amount to 10 times the price of the product for a total of 108.6 yuan, which the netizen still refused.
Eventually, the customer service said she could give her a refund of 1,000 yuan, but asked her not to make a second complaint from other channels, not to pursue any responsibility of Liangpinpuzi, and agreed not to publish graphics related to this complaint on the Internet.
The netizen said on Weibo that she did not accept the treatment measure, and that the apology and compensation were what Liangpin Shop should do, not compensation of 1,000 yuan that would allow it to delete the post and remove the review. After she responded to the merchant’s customer service, after several consultations, the customer service said that the product anomaly is caused by packaging breakage, not due to the production process, can not be publicly apologized.
According to the sky-eye search, the snacks are produced by Liangpin Puzi OEM factory, which has been exposed to Food safety problems several times.
The company’s main goal is to provide the best possible service to its customers.
The company’s main business is to provide a wide range of products and services to its customers.
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